Broker Manager (Short-Term Insurance)
TWK Agri
Piet Retief, Mpumalanga
Permanent
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Posted 27 August 2025 - Closing Date 26 September 2025

Job Details

Job Description

TWK Agri has the following vacancy available: Broker Manager (Short-Term Insurance) within the Financial Services division at Piet Retief, Mpumalanga.

Job Summary
This role involves managing and growing the short-term insurance portfolio by leading a team of brokers, driving business development, maintaining strong client and insurer relationships and ensuring compliance with industry regulations. The Broker Manager plays a key role in achieving financial targets, delivering client satisfaction and supporting the overall success of the short-term insurance division.

Responsibilities and Duties
  • Lead, manage and mentor a team of short-term insurance brokers
  • Conduct performance reviews, provide feedback and support professional growth
  • Set performance targets, monitor progress and ensure compliance with industry standards
  • Oversee commission structures and incentives to drive performance
  • Identify and pursue new business opportunities to grow the portfolio
  • Develop and implement sales strategies with brokers for client acquisition and retention
  • Collaborate with marketing and internal teams to enhance market visibility
  • Build and maintain strong, long-term client relationships
  • Act as point of escalation for complex client queries and ensure timely resolution
  • Stay updated on short-term insurance products, pricing, regulations and market trends
  • Provide product training and sales support to brokers
  • Liaise with insurers to secure competitive offerings and favourable terms
  • Monitor portfolio performance, track financial metrics and report to senior management
  • Represent TWK Agri at industry events and networking opportunities
  • Oversee risk assessment and mitigation processes within the portfolio

 
Qualifications and Skills

  • Bachelor’s degree in business, marketing, risk management or insurance (advantageous)
  • RE5, RE1, FAIS credits
  • NQF 4/5 in Insurance
  • Minimum 5 years’ experience in the short-term insurance industry
  • At least 3 years’ managerial experience in broker management
  • Strong leadership, business development and client relationship skills
  • Comprehensive knowledge of short-term insurance products and regulations
  • Proficiency in MS Office Suite
  • Bilingual (Afrikaans & English)
  • Excellent leadership and mentoring ability
  • Strong business development and negotiation skills
  • Analytical, resilient and adaptable with high attention to detail
  • Team player with excellent communication and problem-solving skills
  • Valid driver’s licence (Code 08)
  • Willing to travel

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

*The company can expire job adverts at any time at their own discretion.
**TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.